Every piece of your information is stored with the highest level of security at kg992. What data we collect, why we collect it, and how we keep it safe — all of it is laid out transparently here.
Kg992 (referred to herein as "we," "us," or "the Platform") is an international online gaming platform dedicated to providing users in Bangladesh with a safe and enjoyable gaming experience. This Privacy Policy ("Policy") applies to our website, mobile app, and all related services.
In this Policy, "personal information" refers to any information that can directly or indirectly identify you — such as your name, mobile number, email address, national ID number, or payment details.
By creating an account or using kg992, you agree to this Privacy Policy. If you do not agree with any part of this Policy, we advise you to discontinue use of the Platform.
This Privacy Policy has been prepared in accordance with the GDPR (General Data Protection Regulation) and applicable international data protection laws.
Kg992 only collects information that is necessary for providing our services, managing accounts, and meeting legal obligations. We do not collect excessive or irrelevant data.
Types of information we may collect:
| Types of data | Collection methods | Mandatory |
|---|---|---|
| Identity information | Registration form / KYC | Yes |
| Contact information | Registration form | Yes |
| Payment information | Transaction processing | Yes |
| Technical information | Automated (cookies/logs) | Partial |
| Usage data | Automated analytics | No |
Kg992 uses your personal information only for defined, legitimate purposes. We will never use your data for any other purpose without your consent.
We use your information for the following purposes:
To stop receiving promotional emails or SMS, use the "Unsubscribe" link in any message or contact our support team.
Kg992 never sells your personal information or shares it with third parties for advertising purposes. However, limited data sharing may be necessary in certain specific circumstances.
Circumstances under which information may be shared:
All third parties are bound by a confidentiality agreement with kg992 and may only use your data for the specified purposes.
Kg992 uses cookies and similar tracking technologies to enhance your browsing experience and ensure the Platform functions correctly.
Types of cookies we use:
You can manage or delete cookies at any time through your browser settings. However, disabling certain essential cookies may affect the availability of some Platform features.
Kg992 retains your data only for as long as necessary or legally required. Even after an account is closed, certain information may be kept for a specified period.
| Types of data | Retention period | Reason |
|---|---|---|
| Account Information | 5 years after account closure | Legal Obligation |
| Transaction records | 7 years | Financial Regulatory Requirements |
| KYC Documents | 5 years | AML Compliance |
| Technical logs | 90 days | Security monitoring |
| Marketing data | Until consent is withdrawn | Your Preferences |
After the retention period, data is securely deleted or permanently anonymized so you can no longer be identified.
As a kg992 member, you have several important rights over your own data. We respect these rights and aim to fulfill any request within 30 days.
To exercise these rights, email us at [email protected] or reach out via the live support chat. Please note that due to legal obligations, some deletion requests may not be fulfilled in their entirety.
You can update your profile information and change your marketing preferences directly from your account.
Kg992 uses industry-leading security technology to protect your data. Our security systems are regularly audited by independent third-party security experts.
Please note — no organization can guarantee 100% security on the internet. Keep your password strong, never share it with anyone, and contact us immediately if you notice anything suspicious.
Kg992 strictly enforces an 18+ policy. We do not knowingly collect data from minors. Age is verified at registration, and additional KYC documents may be requested in cases where there is reasonable doubt.
If we discover that any personal data of a minor has been collected inadvertently, the account will be closed immediately and all associated data will be deleted as soon as possible.
If you believe a minor you know has created an account on kg992, please contact our support team immediately. We will take prompt action.
Kg992 reserves the right to update this Privacy Policy, in part or in full, at any time. For significant changes, we will notify you in advance via email or a Platform notification.
Continued use of the platform after any changes constitutes acceptance of the updated policy. We recommend checking this page regularly.
For any questions about this Policy or your data, please get in touch with us:
This Privacy Policy was last updated in January 2026.
At kg992, your privacy is more than a policy — it is part of who we are.
Every transaction and piece of personal information is secured with bank-grade encryption. Your data cannot be read by anyone during transfer.
Every account at kg992 goes through a thorough KYC process, protecting it from unauthorized access.
We never sell your personal information to advertisers or third parties. Your data is used solely to improve our services.
Enable 2FA on your account for an extra layer of protection. Every login can be confirmed with a mobile OTP, keeping your account safe from unauthorized access.
Exactly how long each type of data is retained is clearly stated. Once the specified period has passed, data is securely deleted — no excess retention.
You may request to view, correct, or delete your data at any time. We commit to responding within 30 days.
Enjoy the best gaming experience with your privacy fully protected. Join kg992 today and play with world-class security.